Frequently Asked Questions
1. Is it legal to purchase cannabis products from your website?
Yes, it is legal to purchase cannabis products from our website if you are 21 years of age or older and reside in a state where recreational or medical cannabis is legal. Please note that it is your responsibility to verify the legality of cannabis products in your state before making a purchase.
2. How do I place an order on your website?
To place an order on our website, simply browse our products and add the items you want to your cart. Then, proceed to the checkout page, fill in your shipping and payment details, and confirm your order.
3. What payment methods do you accept?
We currently accept payment via debit/credit card, Bitcoin, and cash on delivery (COD) for eligible locations.
4. How long does it take for my order to be shipped?
Once your payment is confirmed, we typically process and ship orders within 1-2 business days. Shipping times may vary depending on your location and shipping method.
5. What is your return policy?
We offer returns on cartridges and contaminated products within 2 days of the original purchase with a receipt, provided they are in their original packaging with the lot, batch, or inventory ID number fully legible. For more information, please refer to our Refund and Returns Policy.
6. Do you ship internationally?
No, we currently only ship within the United States.
7. Can I track my order?
Yes, we will send you a tracking number via email once your order has been shipped. You can use this tracking number to track your package online.
8. What should I do if I have a problem with my order?
If you have any issues with your order, please contact our customer support team via email or phone. We will do our best to resolve your issue as quickly as possible.
9. Do you offer discounts or promotions?
Yes, we occasionally offer discounts and promotions on our products. To stay up-to-date with our latest deals, please subscribe to our newsletter or follow us on social media.